Communicate more efficiently

19 Oct Communicate more efficiently

There are only advantages in positive communication in the work environment that is directly linked to various corporate aspects, such as the organizational climate, openness to new ideas and proposals for solutions, passing on knowledge and clear definition of strategies and goals.

The truth is that a certain professional can even be a genius in his area, extremely competent and prepared, full of ideas and capable of executing the most complex tasks or projects, but if he doesn't know how to communicate in the work environment, both understand what is request, how to convey everything you know, plan or do, your efforts, skills and competences will be in vain.

In the case of the leader, effective communication at work becomes even more important. It is impossible to lead without communicating in the corporate environment in the right way.

So here we go, with some precious tips for you to improve your communication profile with colleagues, managers, customers, suppliers or your own team:

1. It's not what you say that matters, but what the other "hears"”: seek feedback on what the other person understood, with a closing question that summarizes your message. In fact, creating a feedback culture at work is an excellent idea to improve communication.
2. choose the channel correct: an email is not always the best way to discuss a certain subject. Have you ever thought about using email less and sometimes talking to people in person? If you find it necessary to “document” what has been agreed, send an email starting with these words: “As per our conversation today, we have decided that…”.
3. A picture is worth a thousand words: many people rely too much on the persuasive power of their speech. Whenever you have to give a presentation to a group, don't limit yourself to texts, use images that illustrate your good ideas.
4. Do not speak unnecessarily: many people think they have to stand out in meetings by saying something, anything and they end up not putting themselves in the right way. If what you're going to say doesn't add anything, keep quiet. Only good ideas really make people stand out.
5. Do not be silent unnecessarily: likewise, if you think you will add something relevant to the discussion, state your ideas clearly and assertively.
6. Use one speech type for each profile: As you get to know your team members, colleagues, superiors and clients better, figure out what kind of speech fits best. There are people who need to see images, others need proven data and graphics, there are those who are enchanted and moved. Adjust your message.
7. Never interrupt who is talking: listen carefully and take the opportunity to better understand the opinions of the other. If you don't agree with what he says, wait for it to finish and start your answer in an almost neutral way, something like: "I understand your point of view, but I believe that in this case….”. Don't go for direct confrontation, be diplomatic.
8. practice listening active: carefully observe what the other says, their gestures, facial expressions and between the lines. We often hear but do not clearly understand the message. Pay attention instead of just listening.
9. avoid meetings endless: who organizes the meeting must clearly define the topic, who will participate and, especially, when it starts and ends.

What did you think of these tips??