Have you ever stopped to think about how much important information can be gleaned from conversations with customer service? How is this large volume of data stored and analyzed?<\/p>\n
With #chatbot this is possible if your development platform has an integrated data analysis tool like #OracleDigitalAssistant.<\/p>\n
With Oracle Digital Assistant Insights, it is possible to improve the chatbot and service, manage people's evaluations, monitor the efficiency of the channels and identify business opportunities.<\/p>\n
Let's take an example: Imagine that you are the Commercial Manager of a book publisher and you have implemented a chatbot for customer service. \u201d and \u201cbooks by subscription\u201d showing you a market opportunity to increase revenue, as your company does not offer this sales model.<\/p>\n
Leveraging all the data your customers share should be a fundamental part of your business strategy. Do it differently and contact us at https:\/\/mpl.com.br\/contato<\/a>\/<\/a> to schedule a presentation.<\/p>","protected":false},"excerpt":{"rendered":" Have you ever stopped to think about how much important information can be gleaned from conversations with customer service? How is this large volume of data stored and analyzed? With #chatbot this is possible, if your development platform has\u2026<\/p>","protected":false},"author":26,"featured_media":10024,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10023","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/10023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/comments?post=10023"}],"version-history":[{"count":0,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/10023\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media\/10024"}],"wp:attachment":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media?parent=10023"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/categories?post=10023"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/tags?post=10023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}