{"id":10493,"date":"2022-12-08T10:15:49","date_gmt":"2022-12-08T13:15:49","guid":{"rendered":"https:\/\/mpl.com.br\/?p=10493"},"modified":"2022-12-16T11:23:44","modified_gmt":"2022-12-16T14:23:44","slug":"work-effectively-with-mpls-fix-support","status":"publish","type":"post","link":"https:\/\/mpl.com.br\/en\/trabalhe-de-forma-eficaz-com-o-suporte-fix-da-mpl\/","title":{"rendered":"Work effectively with MPL Fix-Support"},"content":{"rendered":"<p>Stop wiping ice!<u><\/u><u><\/u><\/p>\n<p>O\u00a0<b>support-fix<\/b>\u00a0is MPL&#039;s JD Edwards support service, one of the pillars of its methodology is the identification and treatment of the root cause.<u><\/u><u><\/u><\/p>\n<p>Whatever the type of problem, not addressing the root cause is a serious mistake.<u><\/u><u><\/u><\/p>\n<p>In management systems, the minimum consequence is recurring incidents that, in addition to a natural erosion of the user&#039;s goodwill with the system, end up representing a high cost spent on the support and maintenance of your ERP.<u><\/u><u><\/u><\/p>\n<p>By correcting the problem that caused these incidents, over time, what can be seen is greater satisfaction in the user area and a reduction in the investment value of support.<u><\/u><u><\/u><\/p>\n<p>Get in touch for more details at\u00a0<a href=\"https:\/\/mpl.com.br\/en\/contact\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/mpl.com.br\/contato\/&amp;source=gmail&amp;ust=1671286576732000&amp;usg=AOvVaw250QxCaVU4PVMSeXwL7dgL\">https:\/\/mpl.com.br\/contato\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Stop drying ice! O\u00a0<a  href=\"https:\/\/mpl.com.br\/en\/suporte-fix\/\">support-fix<\/a>\u00a0is the\u00a0<a  href=\"https:\/\/mpl.com.br\/en\/solucoes\/sustentacao\/\">support<\/a>\u00a0JD Edwards da MPL que tem em um dos pilares de sua metodologia a identifica\u00e7\u00e3o e o tratamento da causa raiz. Seja qual for o tipo de problema, n\u00e3o tratar a causa raiz \u00e9 um erro grave. Em&#8230;<\/p>","protected":false},"author":26,"featured_media":10500,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[22,21,29,26],"tags":[45,44,42,43,46,41,38,51,50,49,39,48,47,40],"class_list":["post-10493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mpl","category-negocios-e-inovacao","category-jdedwards","category-suporte-fix","tag-causa-raiz","tag-jd-edwards","tag-jde","tag-jdedwards","tag-oracle","tag-outsourcing","tag-suporte","tag-suporte-jde","tag-suporte-jdedwards","tag-suporte-oracle","tag-suporte-fix","tag-suporte-fix-jde","tag-suporte-fix-mpl","tag-sustentacao"],"_links":{"self":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/10493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/comments?post=10493"}],"version-history":[{"count":0,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/10493\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media\/10500"}],"wp:attachment":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media?parent=10493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/categories?post=10493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/tags?post=10493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}