{"id":11387,"date":"2025-09-11T09:43:16","date_gmt":"2025-09-11T12:43:16","guid":{"rendered":"https:\/\/mpl.com.br\/?p=11387"},"modified":"2025-09-11T09:43:16","modified_gmt":"2025-09-11T12:43:16","slug":"hermes-for-services-efficiency-and-intelligence-for-companies-that-want-to-grow-safely","status":"publish","type":"post","link":"https:\/\/mpl.com.br\/en\/hermes-para-servicos-eficiencia-e-inteligencia-para-empresas-que-querem-crescer-com-seguranca\/","title":{"rendered":"Hermes for Services: efficiency and intelligence for companies that want to grow safely"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The service sector faces a constant challenge: to deliver <\/span><b>quality and agility<\/b><span style=\"font-weight: 400;\">, even in the face of pressure for <\/span><b>cost reduction, continuous innovation and excellent service<\/b><span style=\"font-weight: 400;\">. In this scenario, the <\/span><b>Hermes for Services<\/b><span style=\"font-weight: 400;\"> has emerged as a strategic ally, bringing technology and intelligence to transform the way companies operate and relate to their customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hermes is an initiative to understand the level of customer satisfaction, which connects data, processes and people in a single ecosystem. This means <\/span><b>more operational efficiency, less rework, greater scalability and decisions based on reliable data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Hermes diagnosis for Services suggests various actions where your company can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automate critical processes<\/b><span style=\"font-weight: 400;\">, reducing errors and increasing productivity;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrating systems and workflows<\/b><span style=\"font-weight: 400;\">, ensuring a unified view of the operation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improving customer service<\/b><span style=\"font-weight: 400;\">, with quick responses and assertive solutions;\\<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Monitor indicators in real time<\/b><span style=\"font-weight: 400;\">, and supporting managers in their decision-making;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gaining agility and innovation<\/b><span style=\"font-weight: 400;\">, without losing reliability and security.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This model has already been applied in different segments, with results that prove its strength for <\/span><b>scaling business and strengthening customer relationships<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hermes was developed by MPL to support companies in strategic sectors and has now reached the service sector, where the <\/span><b>digital transformation<\/b><span style=\"font-weight: 400;\"> is increasingly decisive for competitiveness.<\/span><\/p>\n<p><b>About MPL<\/b><\/p>\n<p><span style=\"font-weight: 400;\">At MPL, we combine more than 40 years of tradition in technology and business innovation with cutting-edge solutions in Artificial Intelligence, process automation and integration with ERPs such as JD Edwards. Our approach combines technical expertise with Low Code and No Code tools, enabling agile, scalable and accessible deployments for different company profiles. We work to accelerate digital transformation, improve productivity and support data-based decision-making with security, efficiency and intelligence.<\/span><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>The service sector faces a constant challenge: delivering quality and agility, even in the face of pressure to reduce costs, continuous innovation and excellent service. In this scenario, Hermes for Services has emerged as a strategic ally, bringing technology and intelligence to transform the way...<\/p>","protected":false},"author":7,"featured_media":11388,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-11387","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/11387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/comments?post=11387"}],"version-history":[{"count":0,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/11387\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media\/11388"}],"wp:attachment":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media?parent=11387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/categories?post=11387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/tags?post=11387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}