{"id":8140,"date":"2021-05-29T06:48:21","date_gmt":"2021-05-29T09:48:21","guid":{"rendered":"https:\/\/mpl.com.br\/?p=8140"},"modified":"2022-08-24T15:49:11","modified_gmt":"2022-08-24T18:49:11","slug":"support-fix","status":"publish","type":"post","link":"https:\/\/mpl.com.br\/en\/suporte-fix\/","title":{"rendered":"Fix-Support"},"content":{"rendered":"<p>This is not a simple account. It involves salaries, vacations and productivity of the internal support team. This is without considering incidental expenses. We have already made this calculation for our customers, and each of them has a package of services designed to measure with one objective \u2013 to promptly resolve user queries and quickly deliver system improvements at the best cost. Support-fix is fast, documents the calls for service management and allows total cost control.<br \/>\nMore information at: <a href=\"https:\/\/mpl.com.br\/en\/solutions-2\/support\/outsourcing-jd-edwards-support-fix\/\">https:\/\/mpl.com.br\/solucoes\/sustentacao\/outsourcing-jd-edwards-suporte-fix\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>This is not a simple account. It involves the salaries, vacations and productivity of the internal support team. That's without taking into account contingent expenses. We've already done this for our <a  href=\"https:\/\/mpl.com.br\/en\/a-mpl\/clientes\/\">clients<\/a>, e cada um deles tem um pacote de servi\u00e7os desenhado sob medida com um objetivo&#8230;<\/p>","protected":false},"author":26,"featured_media":8137,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[20,1],"tags":[],"class_list":["post-8140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/8140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/comments?post=8140"}],"version-history":[{"count":0,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/8140\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media\/8137"}],"wp:attachment":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media?parent=8140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/categories?post=8140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/tags?post=8140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}