Does she know when a customer is dissatisfied?
\nIs there a queue?
\nIs your team able to give the necessary attention to the most complex requests?
\nDoes your service channel reach most of your customers, whether they are on Whatsapp, Telegram or social networks? Does it offer 24\/7 customer service?
\nIs the cost involved compatible with the level of care?<\/p>\n
One\u00a01TP5 Chatbot<\/a>\u00a0relationship system developed by MPL with the\u00a0#OracleDigitalAssistant<\/a>, integrated to\u00a0#JDEdwards<\/a>\u00a0will provide 24\/7 automated customer service and important assessment information. In addition to keeping contact with your customers available whenever and wherever they want.<\/p>\n In the link below, you can see a small demonstration of a chatbot sending the duplicate invoice by email. <\/p>","protected":false},"excerpt":{"rendered":" Ela sabe quando algum cliente est\u00e1 insatisfeito? H\u00e1 fila de espera? Sua equipe consegue dar a aten\u00e7\u00e3o necess\u00e1ria \u00e0s solicita\u00e7\u00f5es mais complexas? O seu canal de atendimento atinge a maior parte dos seus clients<\/a>, estando eles no Whatsapp, Telegram ou redes sociais? Ele oferece atendimento…<\/p>","protected":false},"author":26,"featured_media":9766,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-9765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"_links":{"self":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/9765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/comments?post=9765"}],"version-history":[{"count":0,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/posts\/9765\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media\/9766"}],"wp:attachment":[{"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/media?parent=9765"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/categories?post=9765"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mpl.com.br\/en\/wp-json\/wp\/v2\/tags?post=9765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nhttps:\/\/mpl.com.br\/mpl-inova\/chatbots-oda\/<\/a><\/p>\n