19 Apr Try Suporte-fix. You'll like it!

Our support, o support-fix, It has a customized configuration for each client: it can consider functional and/or technical support; it can work on a monthly basis with a number of open tickets or hours worked; it may or may not include other applications in the environment. ERP; podemos fazer o atendimento de 1º. nível ou não.

In other words, everything you need to get exactly the service you need.

As the name suggests, one of the aims of the service is to correct the cause of problems, thereby reducing the company's dependence on and cost of support services over time.

Based on the calls we handle, we build a database and analyze the evolution of the service and the client's demands.

Isso não é uma promessa vazia: ao longo do relacionamento com os nossos clients, muitos deles reduziram os valores dos contratos de suporte, fruto de correções implementadas, do knowledge transmitido à sua equipe e da eficácia do nosso serviço de support, mantendo sempre nossos clients satisfeitos e zelando por sua retenção.

This is the philosophy of support-fix. Conte com mais esse aliado no seu dia a dia.