25 Feb It's time to turn your JD Edwards support into a strategic differentiator.

Have you ever stopped to think about how much your company really harnesses the potential of the ERP Oracle JD Edwards? For many organizations, system support challenges end up becoming obstacles that directly affect productivity and results.

High costs for internal teams, frequent interruptions, underutilization of functionalities... These problems are nothing new. But what happens when users become outdated or face difficulties in critical processes? Operations grind to a halt, innovation loses momentum, we resort to supplementary spreadsheets that are always prone to errors, and the information isn't recorded properly, within its intended scope. ERP.

That's exactly what Maria Clara, from Ampacethe faced:
“Durante o ano de 2024, participamos de vários workshops do Fix-Support, que melhoraram consideravelmente nossa compreensão das funcionalidades do JD Edwards. Essas sessões nos proporcionaram ferramentas e conhecimentos práticos que já estão transformando nossos processos.”

O que torna o Fix-Support diferente?

While other support services only solve technical problems, the Fix-Support da MPL goes further. With more than 15 years of experience, serving more than 1000 end users from various companiesOur methodology is proven and recognized in the market.

In addition, our team is certified by Oracle and trained in the best practices in the sector. It is no coincidence that we have a NPS above 99%, refletindo a alta satisfação dos nossos clients.

As Fix-Support, sua empresa conta com:
✔ Cost reduction: Less dependence on large in-house teams.
✔ System stability: Continuous monitoring and automation of critical actions.
✔ Practical training: Workshops and customized training.
✔ Efficient management: Focus on SLAs and detailed reports.
✔ Flexibility: Tailor-made support options, adjustable to your business needs.

How Kaliza, from Harper Collins Brazilhe said:
“The workshops broadened my view of JD Edwards and fostered innovation in the team. The exchange of ideas was incredible, and the practical application of the content brought us concrete results."

Por que aceitar menos quando você pode maximizar o potencial do seu ERP?
O Fix-Support já ajudou empresas de diferentes setores a reduzir custos, aumentar a produtividade e garantir que o JD Edwards is an engine of innovation, not just an operational tool.

Shall we talk? Descubra como transformar desafios do suporte em opportunities para seu negócio.