17 Aug Your company free of accidents, with Support-fix

Last month we had the National Day for the Prevention of Accidents at Work.

For anyone who has ever visited a factory, you must have noticed a sign indicating the number of days without accidents.

O objetivo da divulgação dessa informação é estimular os colaboradores a continuarem a seguir as normas e procedimentos estabelecidos pela empresa, minimizando riscos de acidentes. Além de externar para a sociedade a percepção da preocupação com a security.

Na MPL, o support-fix é o nosso serviço de support aos usuários do ERP JD Edwards, feito sob medida para atender às necessidades de cada cliente.

And in it, we also have our “accidents” board based on the responses to the satisfaction surveys sent at the end of each call. The “accident” is any negative response to the submitted survey.

We have constant monitoring and, with the same seriousness that would be given to a work accident, we investigate the cause of each dissatisfaction, promote the necessary adjustments to the conduct and to our service process.

O nosso principal objetivo não é o de ter uma placa imaculada e sim entendermos cada vez mais as especificidades de cada um de nossos clients, promovendo o maior nível de satisfação possível.

But we are also proud of our record of more than 365 days without any “accidents”, and why not?

See how we can serve you functionally or just with Technical Support at: https://mpl.com.br/solucoes/sustentacao/outsourcing-jd-edwards-suporte-fix/ and https://mpl.com.br/solucoes/sustentacao/suporte-fix-tec/