08 Dec Work effectively with MPL Fix-Support
Stop wiping ice!
O support-fix is MPL's JD Edwards support service, one of the pillars of its methodology is the identification and treatment of the root cause.
Whatever the type of problem, not addressing the root cause is a serious mistake.
In management systems, the minimum consequence is recurring incidents that, in addition to a natural erosion of the user's goodwill with the system, end up representing a high cost spent on the support and maintenance of your ERP.
By correcting the problem that caused these incidents, over time, what can be seen is greater satisfaction in the user area and a reduction in the investment value of support.
Get in touch for more details at https://mpl.com.br/contato/
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