19 Apr Try Suporte-fix. You'll like it!

Our support, o support-fix, It has a customized configuration for each client: it can consider functional and/or technical support; it can work on a monthly basis with a number of open tickets or hours worked; it may or may not include other applications in the environment. ERP; we can provide 1st level service or not.

In other words, everything you need to get exactly the service you need.

As the name suggests, one of the aims of the service is to correct the cause of problems, thereby reducing the company's dependence on and cost of support services over time.

Based on the calls we handle, we build a database and analyze the evolution of the service and the client's demands.

This is not an empty promise: throughout the relationship with our clients, many of them have reduced the value of their support contracts, as a result of corrections implemented, the knowledge transmitted to your team and the effectiveness of our support, always keeping our clients satisfied and ensuring their retention.

This is the philosophy of support-fix. Count on this ally in your daily life.