24 Jan Why Artificial Intelligence is the Future of JD Edwards and How Your Company Can Get Ahead
Incorporating Artificial Intelligence (AI) into business processes is no longer an option for the future but an urgent necessity today. Companies that want to remain relevant and competitive need to adopt a proactive stance, implementing AI-based solutions directly into their systems. For companies using JDEdwards, this transformation is an opportunity to boost operations, generate efficiency and meet the growing demands of the market.
Why modernize JD Edwards with AI?
Oracle, recognized as one of the global leaders in AI technology, offers solutions that can be integrated directly with JD Edwards, making it possible:
- Process optimization: Automating repetitive tasks and analyzing large volumes of data in real time, freeing up resources for strategic activities.
- Improving the Customer Experience: With AI, it's possible to personalize interactions and anticipate customer needs, boosting sales and retention.
- Reduced operating costs: Smarter, more efficient processes result in a significant reduction in waste and costs.
- Competitiveness and Innovation: Companies that adopt AI position themselves as leaders in their industries, demonstrating a commitment to modernity and the search for the best solutions for their audience.
How can MPL help with your company's technological transformation?
With over 39 years of experience and in-depth knowledge of JD Edwards, MPL is the ideal partner to guide your company on this journey. Our expertise combines:
- Advanced knowledge of AI: Practical cases of applications that have transformed processes, reduced costs and increased operational efficiency.
- Strategic Methodology: Complete project management, from needs assessment to the implementation of customized solutions.
- Continuous Innovation: Updates and support that ensure your company is always ahead of market demands.
The Benefits of Incorporating AI into Your JD Edwards
1. Predictability and Data-Based Decisions:Predictive analysis and machine learning tools help identify market trends and opportunities before competitors do.
2. Efficiency in the Supply Chain: AI can predict demand, optimize stocks and improve all logistics.
3. Customer Engagement and Loyalty: With AI, it is possible to create personalized and relevant experiences for each customer, increasing satisfaction and loyalty.
Why Now?
The market is evolving rapidly. Companies that don't adopt AI run the risk of losing relevance and competitiveness. Investing today in modernizing your JD Edwards is the key to ensuring tomorrow's success.
By incorporating AI, your company demonstrates that it is innovative, agile and committed to meeting the growing expectations of its customers. This is seen as a differentiator that strengthens your brand and attracts new business.
Turn Challenges into Opportunities with MPL
Don't let your company fall behind. Modernizing JD Edwards with AI solutions is the first step towards leading the market. MPL is ready to guide you on this journey, offering expertise, cutting-edge technology and comprehensive support.
Contact us now and find out how we can help your company turn challenges into opportunities and guarantee a successful future. The time is now!
If you want to see practical examples, here are a few:
Reimbursement of Expenses
In this video, we show an automation of the inclusion of expenses using a chatbot, but it could be a mobile application and with validation of duplicate receipts (using Artificial Intelligence to analyze images and documents).
It is the mobile/web solution integrated with JD Edwards.
Visual Buider (VBCS) is a platform for developing PWAs - Progressive Web Apps, which are hybrid applications that run on smartphones and desktops, where employees can use them on both devices.
https://www.youtube.com/watch?v=YovNScgr9wM
Case Integrada - Project Innovation 2023 Award - Latin America:
An intelligent chatbot can recommend purchases, answer questions 24/7 about your products and services, increasing the conversion of visits into leads. In this example, the customer sends a photo of his pet for a pet food recommendation. The chatbot identifies the dog's breed and suggests pet food. In addition, based on the customer's location, the nearest store will be indicated.
See the testimony of Emerson Zanotti, CIO of Cooperativa Integrada, about this tremendous success story on our website, by clicking on https://mpl.com.br/a-mpl/cases-de-sucesso/
Intelligent Digital Seller drives sales through natural conversational AI.
Take a look at this Smart Digital Assistant and how it can boost sales on your digital channels. A Digital Assistant can improve the consumer experience by facilitating product searches and purchases. The Oracle Digital Assistant is able to understand complex phrases with various filters and supports voice as well as text. It works on various channels such as websites and social networks. All you have to do is talk to your chatbot and it will show you the products you want, as well as recommending other products if you don't like the previous ones.
How generative AI (LLM) can help customer satisfaction
In this video we show how generative AI can support the agent, increasing efficiency and assertiveness in solving complex problems. The same digital assistant that receives the solution supports the human agent, summarizing, pointing out points of attention and suggesting solutions.
By analyzing internal documentation, they can help indicate the procedures to be carried out. This product was developed on the Oracle Digital Assistant platform, consuming the Maritaca generative AI (LLM) APIs that run on the Oracle Cloud.
Document analysis automation
In this video we show you how to automate document analysis using Artificial Intelligence services and Oracle Integration Cloud (OIC). In this example, we analyze Service Notes, but this AI can be applied to any type of document.
We retrieve files from the email, extract the key values from the documents, include the notes in a database for integration with the ERP. At the end of the process, we move the email to the archive. Oracle Integration Cloud orchestrates this entire process.
Plant and animal production management with Offline capability
In this video we show you an application for monitoring plots that can work offline if necessary. Using Artificial Intelligence, we automatically identify whether or not the plant is diseased, suggesting pesticides if necessary.
In a continental country like Brazil, the ability to operate offline can help various sectors of companies, such as external service teams, salespeople and so on.
BPM - Process optimization. Master data management.
Up-to-date records on Customers, Suppliers, Items and Employees are fundamental to any company's business, as they are data that permeates the processes of various areas such as: Billing, Accounting, Taxes, Collection, Stock, Production, etc.
Managing which areas and records have pending updates is extremely complex for medium and large companies. In this video you'll see a solution, developed with Oracle Integration Cloud, which optimizes the management of updating records, making the process more fluid and manageable through dashboards.
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