CASTROL
Turfview BI
Turfview BI is a system used by Castrol where distributors include their sales data and this data supports the Marketing team in their strategic decisions.
To do this, it is essential to include quality data quickly and continuously to better support the marketing team. It is therefore important for distributors to integrate their data with Turfview BI as soon as possible.
The Turfview Integration Accelerator (TIA) solution, developed by MPL with Oracle No Code Low Code technologiesThis reduces integration project time by up to 85%.
As these integration projects demand a lot of time and cost for distributors, some simply avoid exchanging information due to lack of financial availability.
Furthermore, even after the integration had been implemented, the costs of any changes to the business rule and consequent alterations to the integrations in place were borne by the distributor, who often had to involve a third-party company to review the integrations in use, which meant additional costs.
Now distributors can make small configurations on the platform itself, giving them the flexibility to adapt to changes in their business.
With this solution developed by MPL, you no longer have to wait months to integrate data. The solution adapts to all systems, has a highly intuitive interface and is fully supported by the MPL team.
In addition to speed and less effort required on the part of the distributor, we have identified an improvement in data quality, eliminating the contact due to errors found.
Alia Zaidi, Turfview Digital Market Lead Americas, tells us a little more about the details of the project and the real gains for BP Castrol and its Distributors in her testimonial below.
"Before the TIA tool, BP at one point would offset the cost of onboarding to Turfview for the distributor since the heavy onboarding process would often require the distributor to hire folks to do the job - what was once a cumbersome process changed with this one software.
We piloted the Integrator with both a new and an existing U.S. distributor, and the results were astounding. The biggest weight lifted off the shoulders of these distributors was granting them the ability to upload their invoice & customer data to the Integrator in an unmanipulated format. They upload their data in the format that the extract already is in their ERP system, and the only additional effort was adding a few mandatory Castrol-specific data fields. Both distributors could reap the benefits of joining Turfview sooner than ever before!
The impact has been substantial: onboarding time has been reduced by up to 85%. Distributors now access incentives sooner, spend far less time and money joining Turfview, and ultimately enjoy a stronger relationship with the Castrol brand. This tool reflects who we strive to be-easy to work with, accessible, and supportive of our distributors. We are on the distributor's side!
For BP, the benefits are just as clear. The Integrator streamlines Turfview administration, reduces MPL support workload, and allows us to focus more on serving our awesome customers.
MPL has been amazing with their support - whether we want to change the interface of the Integrator or add a new option for distributors to send data, they make it happen. Their customer-first mindset mirrors our own values-every distributor is treated like family. That's the Castrol way."
No Code Low Code technologies accelerate the development of solutions disruptive like TIA, do as Castrol does and innovate with the MPL.
ANCAR IVANHOE
OIC Solution - Oracle Integration cloud
Ancar Ivanhoe is one of the leading companies in the industry of shopping centers with 50 years of operation and a national presence.
The Brazilian Ancar, which, in the 70s, entered the market as one of those responsible for the development of the second shopping mall built in Brazil, after partnering with the Canadian Ivanhoe Cambridge, in 2006, also adopted the partner's name and began to invest even more in new projects and enterprise management.
Over more than four decades, Ancar Ivanhoe has built a solid reputation in the market not only for its visionary profile and professionalism in its operations in shopping malls, but also for offering a friendly corporate environment and professional development that allows employees to grow together with the company. company.
With a visionary profile, Ancar Ivanhoe has been investing in solutions to improve their internal controls, integrating them with their IT system. ERP to improve their users' experience even more and clients.
In this latest initiative, Ancar implemented the Subscription module of the Oracle System ERP cloud to control the billing of its services for its own and managed shopping centers and developed integrations with the Oracle JD System Edwards EnterpriseOne already deployed, using the OIC solution - Oracle Integration cloud. It was a quick project, with a little over 2 months of work, to meet the deadline for implementing the new module.
“The Billing System for Management companies is a project that is providing all the infrastructure, security and agility necessary for the work of Ancar's professionals. The work that had previously been carried out manually has now been automated, allowing professionals greater freedom to direct their efforts to other stages of the process and to analyzing all the data. This partnership of years with the MPL only reinforces the company's move to seek automation that enables more effective work, based on data and with the necessary autonomy for the management of the employees involved.”, guarantees Rafael Lisboa, Superintendent of the Shared Services Center at Ancar Ivanhoe.
INTEGRATED COOPERATIVE
Cooperativa Integrada decided to change its customer service chatbot to a more modern and intelligent one.
The aim of the exchange is to increase the satisfaction of your target audience and, consequently, the retention of clients and sales.
According to Integrada's CIO, Emerson Zanoti, this change also shows that the company is committed to offering an excellent experience, through innovation in technology, adding more value to the brand.
The Chatbot called Íris, developed by MPL, on the # platformOracleDigitalAssistant understands complex sentences through natural language processing and also has voice support.
These capabilities will bring more freedom, practicality and agility to the people who will interact with the Iris, according to Emerson.
MPL presented the first curation report, where we analyzed people's interactions with Iris.
It was possible to identify several needs of the cooperative members, already in this first report and Emerson believes that this periodic analysis will bring valuable insights to Cooperativa Integrada
The Íris project is constantly evolving to also reach new services, from closing production online to analyzing sent images, through another AI service from Oracle, #OCI Vision.
ÍRIS, THE NEW CHATBOT OF THE INTEGRATED COOPERATIVE
Below is our full conversation with Emerson:
WHAT WERE THE MAIN REASONS FOR YOU TO INVEST IN THE CHATBOT TECHNOLOGY EXCHANGE?
Emerson (CIO of Cooperativa Integrada): “We think that more advanced chatbot technology can offer a more satisfying and efficient user experience, which can lead to greater customer satisfaction and possibly an increase in sales. We also thought about the innovation factor because investing in chatbot technology shows that a company is committed to offering an innovative and cutting-edge experience to its customers. clients, This can help improve brand perception.”
WHAT IS YOUR EVALUATION OF NOVA ÍRIS SO FAR? AND WHAT DO YOU EXPECT FOR THE NEXT PHASES OF THE PROJECT?
Emerson (CIO of Cooperativa Integrada): “First impressions are very good, because we have already been able to attest that Oracle's technology will open up more possibilities and also make Íris more flexible, from implementation to IT, functionalities that Integrada will be able to make available to our client.
Through natural language interpretation, our client is no longer tied to a fixed menu of options, he is free to type what he is looking for and the tool can interpret it without any problems. This also works very well with regard to audio, which for our agricultural scenario is very good, thinking of our producer in the field, we want to bring agility.
This agility we will also achieve with new services, from closing production online to analyzing sent images.”
WHAT IS YOUR EVALUATION OF THE MPL TEAM IN CONDUCTING AND DELIVERING THE PROJECT?
Emerson (CIO of Cooperativa Integrada): "MPL showed exemplary delivery quality throughout the project, from requirements gathering to post-Go Live. Throughout the process, the MPL team demonstrated commitment, professionalism and excellence at every stage of the project, ensuring that all expectations were met. In addition, the team was very helpful and agile, ready to solve any problems that arose and ensure the success of the project. The quality of MPL's delivery is an example of excellence in IT services and is an excellent choice for companies looking for solutions efficient and quality.”
DO YOU BELIEVE THAT THE MONTHLY CURATOR'S REPORT (ANALYTICAL REPORT ON PEOPLE'S INTERACTIONS WITH ÍRIS) WILL BRING INSIGHTS TO THE INTEGRATED COOPERATIVE?
Emerson (CIO of Cooperativa Integrada): “I certainly believe that the monthly curation report will bring valuable insights to Cooperativa Integrada! By analyzing people's interactions with Iris, it will be possible to identify trends, strengths and weaknesses, and opportunities to improve customer service. In addition, the report can help the team to better understand the needs and expectations of customers. clients, This is fundamental to improving the quality of the service offered. “
WOULD YOU ADD ANY ADDITIONAL COMMENTS ABOUT THE PROJECT?
Emerson (CIO of Cooperativa Integrada): “Our goal is to provide an exceptional customer service experience, with advanced features and cutting-edge technology. I'm very excited about the progress we're making and look forward to the next phases of the project. Thanks again the MPL for their trust in our company.”
LEARN A LITTLE MORE ABOUT THE INTEGRATED COOPERATIVE.
Integrada Cooperativa Agroindustrial was founded in Londrina (PR), on December 6, 1995, by a group of farmers confident in the cooperative system.
With more than two decades of existence, 15 regional offices and 65 receiving units, distributed in notorious producing areas in the states of Paraná and São Paulo, Integrada has become one of the main cooperatives in Brazil.
Present in 50 municipalities, Integrada has 11,000 members and more than 1,800 employees, dedicated to boosting the strength of agribusiness in the country, with revenues of 4.4 billion reais in 2020.
Active in the sale of inputs, technical assistance and receipt of agricultural production, Integrada operates in the markets for soy, corn, wheat, coffee, oranges, among other crops. Most of its income comes from the sale of grains.
Do like Cooperativa Integrada, innovate with us in improving the customer experience with customer service.
AMPACET BRAZIL
JD Edwards Transportation Management: Helping Ampacet with its Logistics and Freight Control
Ampacet Corporation is a company advancing the future of plastics by bringing solutions to develop sustainable businesses for their clients.
Ampacet products are used in applications ranging from packaging, sporting goods, home decor, cosmetics and beauty to home appliances, automotive, healthcare, 3D printing and aerospace. With global and multidisciplinary teams, Ampacet offers in-depth technical, analytical and color matching support, as well as on-site troubleshooting and prototyping services.
Founded in 1937, Ampacet operates 25 factories in 18 countries: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, India, Israel, Italy, Luxembourg, Mexico, Poland, Russia, Thailand, United Arab Emirates, United Kingdom and USA. With four research and development centers – two in the Americas, one in Europe and one in Asia, they sell their products in over 90 countries.
In June/2022, Ampacet Brasil began the implementation of the JD Edwards Version 9.2 Transportation Management System (TMS) Project, with the objective of improving expense control, guaranteeing payments within negotiations, having a detailed expense base by NFe and maximize distribution, obtaining greater efficiency from contracted services.
"MPL participated in a BID with 3 other consultancies, all with a history of providing services to Ampacet South America. The deciding factor in choosing MPL was the level of detail presented, which gave us greater confidence, as our main concern was to have a GO LIVE without restrictions and interruptions in billing.
The management of the project was very professional, with weekly follow-up meetings with the leadership team and several reports requested by the Global Supply Chain Director, which were sent in time and with the necessary precision for the analysis and approval of the customizations. The consultant led the implementation with great harmony with the Key Users, making the conduction of the project “smooth”, without tensions and “dodging” well – together with the Key Users – the agenda restrictions, despite a large load of tests .
As expected, GO LIVE, in October/2022, was very well conducted and without restrictions. We were a few hours (morning period) without billing, totally mitigated by advance planning.
The created interactive menu represents the flow to be followed by the analysts, creating a standardization of the work.
The implementation of the TMS JD Edwards brought a significant improvement in the accuracy of the information, through the correct registration of the rates negotiated in the contract, which are now displayed in detail for the internal collaborators, enabling the tracking of the information, if necessary.
The implementation also allowed for better planning of loads, greater efficiency in hiring and cost reduction.
The System also has several dashboards that will help in the analysis of KPIs for managing operations and finances.” says Anderson Doretto, Supply Chain, Logistics and Planning Manager at Ampacet
RODOIL
Oracle JD Edwards as a Solution in Company Expansion Processes
Rodoil is the largest regional fuel distributor in the south of the country. Founded in 2006, in Caxias do Sul/RS, it is recognized for its solidity and continuous expansion. It currently has more than 500 flagged service stations and 1,500 service stations in the spot market in several cities in Rio Grande do Sul, Santa Catarina and Paraná.
“In October 2021, Rodoil announced the purchase of Tower Brasil Petróleo. With this, the company starts to operate in São Paulo, Minas Gerais, Goiás and Mato Grosso. With the expansion towards the Southeast and Midwest, Rodoil projects a turnover of R$ 7 billion for 2022.
MPL which already worked as a partner of Rodoil, was asked to roll out Tower on Rodoil's Oracle JDEdwards. The project was challenging, especially with regard to the deadline, but all the work done by the Rodoil and MPL teams made the difference to its success. Tower users also participated in the project.
The project's Go Live took place in early January 2022, strictly on schedule, covering all Rodoil operations for the Tower company.
We can conclude that the project was a success, where we were able to achieve all the objectives that were expected by Rodoil's board of directors”, comments Henrique Barros, Information Technology Manager.
GLP
GLP is one of the global leaders in investment management and business development in logistics, data infrastructure, renewable energy and related technologies. GLP's combination of investment and operational expertise enables it to create value for its clients. clients and investors. It operates in Brazil, China, Europe, India, Japan, the USA and Vietnam, with more than US$ 120 billion in assets. real estate and private equity funds under management.
"The digital transformation the company with the modernization of processes, by updating the ERP Oracle JD Edwards, was at the heart of the strategy for support the growth of LPG in Brazil.
With the version update and the redesign of the Oracle JD Edwards, We have brought productivity gains to various areas of the company, providing greater reliability of information and more effective control of operations.
The project's Go Live took place in October 2021, strictly on schedule, covering all the company's ventures and achieving all the goals we had proposed at the beginning of the project.
MPL was already our supplier and presented a proposal in line with our expectations. The project was challenging, but all the work of the GLP and MPL teams made the difference to its success. The American company Cohn Reznick also took part in the project and carried out the Advisory Management.”, comments Rômulo Otoni Director of LPG Operations in Brazil.
