03 Nov News for our Support-fix customers
With the aim of increasing the added value of Support-fix TEC, MPL developed tools to facilitate the administration of the JD Edwards Environment by the IT team – whether ours or the client's.
The tools work together with some standard resources that the JD Edwards system provides, such as: Orchestration and the Server Manager API.
With you, the new features available:
• HTML Server Java Memory Monitoring;
• Instance Monitoring (HTML Server and Enterprise);
• Server cache cleaning.
In relation to the first two, in addition to constant monitoring, identifying any exceptions to the pre-established parameters, the new solutions carry out actions automatically, guaranteeing the availability of the service for as long as possible and, simultaneously, alerting the IT team so that an analysis of the incident is carried out.
Thus, in addition to improving the stability of the environment, there is a reduction in cost, as part of the action that would be performed manually is now done automatically by the tool.
Cache Clearing is a new feature developed to give the user more autonomy and reduce dependence on the CNC. This action is necessary for some JD Edwards changes, such as changes to menus or UDCs, so they will be immediately available to the end user, without the intervention of a specialized professional.
It's MPL doing more to help its customers get ahead! And this is just the beginning, we are always looking to do more and offer the best to our customers.
Wait for news!
Want to better understand how these tools work?
Contact us at https://mpl.com.br/contato/ or contact your Support-fix manager directly.
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