19 Oct Communicate more efficiently

Só há vantagens em uma communication positiva no ambiente de trabalho que está ligada diretamente a diversos aspectos corporativos, como o clima organizacional, abertura para novas ideias e propostas de soluções, passagem de conhecimento e definição clara de estratégias e metas.

The truth is that a certain professional can even be a genius in his area, extremely competent and prepared, full of ideas and capable of executing the most complex tasks or projects, but if he doesn't know how to communicate in the work environment, both understand what is request, how to convey everything you know, plan or do, your efforts, skills and competences will be in vain.

No caso do líder, a communication eficiente no trabalho se torna ainda mais importante. É impossível liderar sem se comunicar no ambiente corporativo da forma correta.

Então vamos lá, com algumas dicas preciosas para que você melhore seu perfil de communication com colegas, gestores, clientes, fornecedores ou sua própria equipe:

1. It's not what you say that matters, but what the other "hears"”: busque um feedback sobre o que o outro entendeu, com uma pergunta de fechamento que resuma sua mensagem. Aliás, criar uma cultura de feedback no trabalho é uma excelente ideia para melhorar a communication.
2. choose the channel correct: an email is not always the best way to discuss a certain subject. Have you ever thought about using email less and sometimes talking to people in person? If you find it necessary to “document” what has been agreed, send an email starting with these words: “As per our conversation today, we have decided that…”.
3. A picture is worth a thousand words: many people rely too much on the persuasive power of their speech. Whenever you have to give a presentation to a group, don't limit yourself to texts, use images that illustrate your good ideas.
4. Do not speak unnecessarily: many people think they have to stand out in meetings by saying something, anything and they end up not putting themselves in the right way. If what you're going to say doesn't add anything, keep quiet. Only good ideas really make people stand out.
5. Do not be silent unnecessarily: likewise, if you think you will add something relevant to the discussion, state your ideas clearly and assertively.
6. Use one speech type for each profile: conforme for conhecendo melhor os membros de sua equipe, colegas, superiores e clientes, perceba que tipo de discurso cabe melhor. Existem pessoas que precisam ver imagens, outras necessitam de dados comprovados e gráficos, há aqueles que se encantam e emocionam. Ajuste sua mensagem.
7. Never interrupt who is talking: listen carefully and take the opportunity to better understand the opinions of the other. If you don't agree with what he says, wait for it to finish and start your answer in an almost neutral way, something like: "I understand your point of view, but I believe that in this case….”. Don't go for direct confrontation, be diplomatic.
8. practice listening active: carefully observe what the other says, their gestures, facial expressions and between the lines. We often hear but do not clearly understand the message. Pay attention instead of just listening.
9. avoid meetings endless: who organizes the meeting must clearly define the topic, who will participate and, especially, when it starts and ends.

What did you think of these tips??