20 Jul Modernize your service, get insights and sell more!

Have you ever stopped to think about how much important information can be gleaned from conversations with customer service? How is this large volume of data stored and analyzed?

With #chatbot this is possible if your development platform has an integrated data analysis tool like #OracleDigitalAssistant.

Com o Oracle Digital Assistant Insights é possível aprimorar o chatbot e o atendimento, gerenciar as avaliações das pessoas, monitorar a eficiência dos canais e identificar oportunidades de negócio.

Let's take an example: Imagine that you are the Commercial Manager of a book publisher and you have implemented a chatbot for customer service. ” and “books by subscription” showing you a market opportunity to increase revenue, as your company does not offer this sales model.

Aproveitar todos os dados que seus clientes compartilham, deve ser parte fundamental da sua estratégia comercial.  Faça diferente e entre em contact conosco em https://mpl.com.br/contato/ to schedule a presentation.