21 January Does your company have a way to get feedback on the service provided?

Does she know when a customer is dissatisfied?
Is there a queue?
Is your team able to give the necessary attention to the most complex requests?
O seu canal de atendimento atinge a maior parte dos seus clientes, estando eles no Whatsapp, Telegram ou redes sociais? Ele oferece atendimento 24/7?
Is the cost involved compatible with the level of care?

One 1TP5 Chatbot relationship system developed by MPL with the #OracleDigitalAssistant, integrated to #JDEdwards irá prover um atendimento automatizado 24/7 e informações importantes de avaliação. Além de manter o contact com seus clientes disponível quando e onde quiserem.

In the link below, you can see a small demonstration of a chatbot sending the duplicate invoice by email.
https://mpl.com.br/mpl-inova/chatbots-oda/