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In the age of marketing 3.0, understanding and studying the customer's experience of using the product/service becomes essential to satisfy them. Regardless of the segment of activity (services or products), the greater the competitiveness, the greater the degree of differentiation needed to stand out with your end customer....

SEFAZ (Secretary of Finance) is responsible for supervising the main fiscal and accounting obligations in Brazil, and is the main applicant for changes in the tax and financial areas. With the launch of several edicts and legislative manuals, the secretariat started a movement to digitize its...

According to indicators and studies carried out recently, the manufacturing industries have been investing heavily in the creation of new products, as an instrument to maintain competitiveness. The process, from conception to its availability on the market (time to market), needs to occur quickly, thus escaping...

NF-E 4.0 will be an update made in view of the need for constant changes that end up accumulating, and demanding a new national version. This happens because the Treasury Department traces, from time to time, small changes that are necessary to be complied with. When the government...

Living without spreadsheets is practically impossible in business process management. Most companies would respond that the most essential tool for assembling and developing data is EXCEL. As many businesses use spreadsheets for similar actions (data storage, calculations and...

Choosing an ERP. It is a long way to make this choice, but understanding that each ERP has specific disadvantages/advantages for each case, leads to the best decision for your business processes. Deciding which ERP is most adhering to your processes doesn't...

Power in the hand of the end user – Citizen Developer JD Edwards. Technological innovation in a volatile market. If you asked yourself what the definition of technological innovation is, which answer would seem the most correct? Is technological innovation a tool for increasing productivity? An action of...