A few years ago, we conducted a survey of our JD Edwards customer base. Among the researched topics, one caught our attention: speed in estimating and implementing new developments. This item even ranked above others such as price and documentation. It is known to...
For us at MPL, a satisfaction survey is worth a lot! And its value, in addition to all the benefits we already know, also has a tangent benefit for our client, which is a discount on the service provided by Support-fix – our JD support service...
Do you know why we love JD Edwards? A good ERP is hard to find! An ERP that only improves over time, is flexible enough for your business processes to be mirrored within it; be open to allow alternatives to be created to adapt...
Support-fix JDE is made up of a set of service modules that have a customized configuration for each client, and can encompass the entire group of applications in the ERP environment. The MPL Corporate Software team works locally or remotely using a...
Stop wiping ice! Support-fix is MPL's JD Edwards support service, one of the pillars of its methodology is the identification and treatment of the root cause. Whatever the type of problem, not addressing the root cause is a serious mistake. In management systems,...
Avoid the crisis by understanding what is essential for your customers Understanding your customer has always been important for a business to stay well and to avoid crisis. In 2016, with the economy in recession and all the instability of the moment, this concept...